Michael Hix
mike@musl.org · http://musl.org/ · 503-756-4231
102 NW Canvasback Way, Unit 202
Beaverton, OR 97006
Skills
Strong problem-solving and troubleshooting
Scripting: Bash, Perl, PHP, and Javascript
Web Hosting: Apache, IIS, DNS, and email
Web design: HTML/XHTML and CSS
Server support: hardware and operating systems
Desktop support: software, hardware, and customer service
Employment
Server Administrator at Legacy Health
Portland, OR | 09/2008 – 11/2009
Roles and Achievements
With a team of six, virtualized roughly 300 physical servers using a newly-installed VMWare cluster. Troubleshot server-related issues with peers and clients. Assisted application analysts with operating system and hardware issues and upgrades. Administered servers running Windows Server 2000, 2003, and 2008. Administered an Active Directory domain. Maintained an Exchange 2003 mail system. Performed backups and restores across Windows and Novell file servers, Exchange Servers, and various database servers.
Senior Systems Administrator at Ecos
Portland, OR | 07/2004 – 07/2008
Roles and Achievements
Reporting to the director of IT, I’ve been responsible for and troubleshot nearly every aspect of Ecos’ technology infrastructure as the company grew from 50 to 130 employees.Managed the hosting of a number of websites for Ecos’ clients. Set up, supported and maintained servers including: Bind DNS; Microsoft IIS 5/6; Linux and Windows FTP servers, and supported mail services for all domains. Researched, installed, and deployed a Juniper Networks SA2000, reducing remote support costs by approximately 70%. Added value through secure web-based email, and network resource access. Mentored two new co-workers on company infrastructure and daily tasks.
Education and Training
Currently attending Portland State University, estimated completion 2013
Working towards graphic design and software engineering degrees.Microsoft Certified Systems Administrator, 2004
Microsoft Certified Professional, 2004
A+ Certified in hardware and operating systems, 2004
High school diploma from New Covenant Christian Academy, 1999